Although you may see someone online, simply writing a message and hitting send is not enough to guarantee it will reach its destination. Connection IssuesĪnother reason for messages not showing on either end of a conversation is a poor connection. It may not seem like much, but this method is known to yield positive results. The inability to send or receive messages can sometimes be fixed with a short trip to the Privacy menu. This is another unfortunate and common issue with Viber.
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